The Health Insurance Portability and Accountability Act (HIPAA) gives you powerful rights over your medical information. Yet many patients don't know what protections exist or how to enforce them. This guide explains your key rights in plain language.
Who Is Covered by HIPAA?
HIPAA applies to covered entities — organizations that handle protected health information (PHI):
- Doctors, hospitals, clinics, and other healthcare providers
- Health insurance companies and HMOs
- Healthcare clearinghouses
- Business associates who handle PHI on behalf of covered entities
Your Six Core HIPAA Rights
Right to Access
Request a copy of your medical records. Must be provided within 30 days (one 30-day extension allowed).
Right to Amend
Request corrections to inaccurate or incomplete health information in your records.
Right to Accounting
Get a list of disclosures of your PHI made without your authorization for the past 6 years.
Right to Restrict
Request restrictions on how your PHI is used or disclosed for treatment, payment, or operations.
Right to Confidential Communications
Request that communications be sent to a different address or by a different means.
Right to Notice
Receive a clear written explanation of how your health information may be used and shared.
Accessing Your Medical Records
Under the 2021 HIPAA updates, covered entities must provide you with electronic access to your records at no cost when transmitted electronically. For paper copies, they can charge a reasonable fee.
- Submit a written request to the provider's Privacy Officer or medical records department
- Specify the records you need and your preferred format (paper or electronic)
- Provider has 30 days to respond (or 60 days with notice)
- If denied, you have the right to a written explanation and to request a review
When Can Your Information Be Shared?
Providers can share your PHI without your authorization for:
- Treatment — sharing with other treating physicians
- Payment — billing your insurer
- Healthcare operations — quality improvement, training
- Public health activities and reporting communicable diseases
- Court orders or law enforcement with proper legal process
Mental Health and Substance Abuse Records
These records receive extra protections beyond standard HIPAA rules:
- Psychotherapy notes are kept separate and require specific authorization to disclose
- Substance use disorder records (covered by 42 CFR Part 2) have additional restrictions
- Many states have stricter mental health privacy laws that go further than HIPAA
Filing a HIPAA Complaint
If you believe your rights were violated, you can file a complaint with the HHS Office for Civil Rights (OCR):
- File within 180 days of the violation (extensions may be granted)
- Submit online at hhs.gov/ocr/complaints, by mail, or by fax
- Include: your name, the covered entity involved, a description of the act, and date
- OCR investigates and can impose civil money penalties up to $1.9 million per violation category per year
You can also file a complaint with your state attorney general or state health department, as many states have additional enforcement mechanisms.